Privacy
Policy.
Effective Date: April 10, 2026 · Last Updated: April 10, 2026
Bionic Systems One (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and what rights you have over your data. By using our website at www.bionicsystemsone.com or submitting any information through our contact forms, you agree to the practices described in this policy.
1. Who We Are
Bionic Systems One is an AI systems company headquartered in Kerala, India. We provide AI automation, business intelligence, performance marketing, and custom AI hardware solutions to businesses globally. Data Controller: Bionic Systems One, Kerala, India. Contact: sales@bionicsystemsone.com · +91 7994 142 115
2. What Data We Collect
We collect: (a) Contact form data — name, email, company, industry, and message. (b) Analytics and usage data — anonymised data on pages visited, device type, browser, and region. (c) Cookies — to improve experience and understand performance; can be disabled in browser settings. (d) Payment information — processed by regulated third-party processors only; we never store card details. (e) Communications — emails and messages you send us, stored to maintain our business relationship.
3. Why We Collect Your Data
To respond to enquiries and provide services. To assess business fit and initiate working relationships. To send relevant information if you have opted in. To improve our website and services. To comply with legal obligations. To protect the security of our systems. We only collect data necessary for these purposes.
4. How We Use Your Data
Contact form submissions are used to respond to your enquiry and schedule follow-up conversations. Analytics data is used in aggregate to improve the site — never to build individual profiles. We do not use your data for automated decision-making or profiling that produces legal or significant effects on you.
5. Data Sharing — We Do Not Sell or Share Your Data
We do not sell, rent, trade, or share your personal information with any third parties for marketing, advertising, or any commercial purpose. The only parties who may access your data are: infrastructure providers such as Vercel and EmailJS, who process data solely to deliver technical services and are bound by their own data protection obligations. We may disclose data if required by law, but only to the extent legally required.
6. How We Protect Your Data
All data is encrypted in transit via HTTPS/TLS. Access to personal data is restricted to authorised personnel only. We use security-audited infrastructure with industry-standard protections. Payment data is handled entirely by PCI-compliant processors — never stored on our servers. We conduct periodic reviews of our data handling practices. In the event of a breach, we will notify you as required by law.
7. How Long We Keep Your Data
Contact form enquiries: up to 2 years from last contact. Client records: up to 7 years for legal and accounting purposes. Analytics data: retained in anonymised aggregate form. Email communications: duration of working relationship plus 2 years. After these periods, data is securely deleted or anonymised.
8. Your Rights
You have the right to: access your personal data, correct inaccuracies, request deletion, restrict processing, receive your data in portable format, object to processing, and withdraw consent at any time. EU users are covered under GDPR. California users under CCPA. India users under the DPDP Act 2023. To exercise any right, email sales@bionicsystemsone.com. We will respond within 30 days.
9. International Data Transfers
Your data may be processed in countries outside your own — including India and the United States via Vercel infrastructure. We ensure all transfers comply with applicable data protection laws and that appropriate safeguards are in place.
10. Children's Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such information, contact us immediately and we will delete it.
11. Changes to This Policy
We may update this policy to reflect changes in our practices or legal requirements. We will update the Last Updated date at the top. Continued use of our website after changes are posted constitutes acceptance of the updated policy.
12. Contact Us
Bionic Systems One, Kerala, India. Email: sales@bionicsystemsone.com. Phone: +91 7994 142 115. We are committed to resolving any privacy concerns promptly and transparently.